Privacy Policy

Privacy Policy
January 11, 2022

Our Commitment to Privacy

The Orange City Arts Council respects your privacy and is committed to protecting it. The Arts Council protects your online information in the same way it protects its information obtained through telephone and in-person transactions. Protecting the information you provide the OCArts Council during a visit to the website ( is something that the OCArts Council takes very seriously. This Privacy Policy governs the manner in which the OCArts Council collects, uses, maintains, and discloses information collected from users (each, a "User") of the website ("Site"). By using this website, you are accepting the privacy practices set forth in this Privacy Policy.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, subscribe to our e-newsletters, make a donation, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet Service Provider utilized or other similar information.

Web Browser Cookies

Our Site may automatically assign "cookies" to enhance the User experience. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent.  By rejecting cookies, could negatively affect the User's ability to complete transactions or view areas within the Site.

How We Use Collected Information

The Orange City Arts Council may collect and use personal information to fulfill the User's request for goods and services, including:

Customer service and website improvement
Sending event invitations
Payment or donation processing
Sending newsletters through email

We may use the email address to send User information and updates pertaining to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include organization news, updates, related event, product, or service information. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We have implemented a variety of procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to your personal information to employees or agents who need to know your personal information in order to provide the products and services that are requested.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Children Under 13

We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian to use this website.

Changes To This Privacy Policy

The Orange City Arts Council has the discretion to modify or amend this privacy policy at any time, without notice. We encourage Users to read this policy each time you use the website to stay up-to-date and informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Orange City Arts Council
509 8th St SE
Orange City, IA 51041
Ph. 712-707-4510

Refund Policy

Refunds on tickets purchased for performance will only be made if the event is canceled. Ticket exchanges can be made on our ticketing site or at the discretion of Orange City Arts.

Full refunds will be made on Orange City Arts merchandise within 14 days of the purchase price with a receipt or proof of purchase. Returned merchandise must be new and in its original packaging. Final sale or clearance merchandise will not be refunded. Exchanges due to merchandise defects must be made within 14 days of purchase and is up to the discretion of Orange City Arts.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Ph. 712-707-4510